Faster, more reliable CRM synchronization

We’ve started rolling out a new approach to how donation and recurring plan data syncs with external CRMs. Syncs still run in real time, but complete much faster and with greater stability.

This means fewer errors, quicker data processing, and reduced system load — especially during high-volume periods such as Giving Tuesday or year-end campaigns.

The first CRM to receive these improvements is Salesforce NPSP, with others to follow.

No action is required on your side — the improvements for NPSP are already active.