Image upload specifications

Go to Settings > Account to set your organization’s default logo. This logo appears in the Checkout Modal, Campaign Pages, Donor Portal, emails, and receipts.

Organization’s logo as it appears in the Donor Portal

Go to Settings > Receipt to upload:

• A logo for PDF receipts.
• A signature image that appears above the signature name.

Only Organization Administrators can upload images for receipts.

Main image at the top, logo below

Customize images that appear alongside your Checkout Modal from Campaigns > [Your campaign] > Checkout Modal > Ask page. You can set logo and main image.

Logo at the top, main image below

Upload visual content to customize your Campaign Page with the following options:

Go to Settings > Donor Portal to set:

• Browser icon (favicon).
• Main image.

The Donor Portal image shown when a goal is reached

Go to Campaigns > [Your campaign] > Fundraisers > Goal to set the image that appears when a Fundraiser reaches its goal. This image appears in the Donor Portal.

Logo at the top, image below

Customize system-generated emails with your own logos and images.

• For organization-wide settings: Go to Settings > Emails.
• For campaign-specific settings: Go to Campaigns > [Your campaign] > Emails.

Tributes allow supporters to make donations in honor or memory of someone. When a supporter creates a tribute, they can send an acknowledgment e-card to notify the honoree or their family. These e-cards incorporate images from customizable image collections that you manage.

You can create your own image collection for tributes. When you enable Tributes for a campaign, supporters select images from these collections for their e-card acknowledgment emails.

Tribute e-card preview

Go to Settings > Tributes to customize these collections. Image collections are only available for dedications sent by email, not for postal dedications.

The system includes several pre-made categories with images. You can:

• Modify existing collections.
• Create new collections.
• Include up to four images in a category.
• Set display order by dragging categories or images.
• Rename categories.
• Download, replace, or remove images.

When supporters compose dedication messages in Donor Portal, they select images from these categories using the dropdown menu.

If you disable image selection in Tributes (Campaigns > [Your campaign] > Settings > Tribute > Allow supporters to select an email card image checkbox checked), the system uses a default image for all e-cards.

To configure this default image:

1. Go to Settings > Emails > Tribute > Tribute e-card.
2. Upload your image.

Supporter-driven Fundraisers can include an image that appears in the About the fundraiser tab in the Checkout Modal or on the Campaign Page.

Fundraiser image as it appears in the Checkout Modal

This image can be:

• Added or replaced by supporters when creating a Fundraiser or later through their Donor Portal
• Added or replaced by your organization in the Dashboard.

Elements are embeddable components that you can add to your website. There are several elements that include image uploading.

The Image Card element creates an interactive card with three components:

• An image (appears at the top).
• Text.
• A button.

Image Card element

The Popup element creates a call-to-action overlay that includes:

• A custom image (appears at the top).
• Text.
• A donation button.

Popup element

The QR Code element generates a scannable code that directs supporters to your campaign’s checkout. You can:

• Upload an image to appear in the center of the QR code.
• Download the finished QR code as SVG or PNG with transparent background.

QR Code element

For print or TV usage, ensure that your uploaded image matches the final display size. Larger display sizes require proportionally larger uploaded images.

You can add images to benefits and their options. These images appear to supporters in checkout on Campaign Pages.

• Benefit image. Represents the benefit in checkout. Each benefit can include one image.
• Option image. If a benefit has options (for example, T-shirt sizes or colors), you can upload one image per option value. In checkout, supporters see the option image if it’s provided. If no image is uploaded for an option, the benefit image is used as a fallback.

Benefit image